Returns We offer a no-questions-asked 30 day refund or exchange policy for any item. You may return items sold and shipped by us within 30 days of delivery for a full refund. Will will pay the return shipping costs if the return is a result of our error. For example: You received an incorrect or defective item, etc. If you need to return or exchange an item, please contact us and we will guide you through the process. More Help Please also see our Help Desk for info on shopping our website, changing orders and any other help not covered here.